Authorised BACS bureau software
Included, so you can submit and manage BACS requests.
Optional add-on · £99 + VAT
100% uptime, duplicated infrastructure and 24/7 priority support. Authorised BACS bureau software included.
£99 + VAT / month · £990 + VAT / year · 15-minute critical response
Authorised BACS bureau software is included, so you can submit and manage BACS requests as part of the same agreement.
Why Enterprise SLA
Duplicated infrastructure and guaranteed uptime for applications that cannot afford downtime.
Included, so you can submit and manage BACS requests.
Guaranteed availability with financial service credits if we fail to deliver.
Separate servers and endpoints, isolated from standard service traffic.
Direct line to senior engineers with a 15-minute critical response target.
Proactive monitoring and alerts so issues are handled before they impact you.
Multi-region UK redundancy with seamless traffic switchover.
A named contact who understands your volumes, risk and roadmap.
Flexible payment options designed for enterprise cash-flow needs.
Compare
What you gain when reliability becomes a contractual commitment.
| Feature | Standard | Enterprise SLA |
|---|---|---|
| Uptime guarantee | 99.9% | 100% |
| Infrastructure | Shared | Duplicated |
| API endpoints | Standard | Additional / dedicated |
| Support response | 4 hours | 15 minutes |
| Support availability | Business hours | 24/7/365 |
| Monitoring | Standard | Real-time + alerts |
| Failover | Automatic | Multi-region + backup DNS |
| SLA credits | None | 10-100% of subscription + usage |
| Account manager | - | Dedicated |
| Quarterly reviews | - | Included |
| Request logging | 90 days | 12 months |
| Payment terms | Prepaid | 30-day invoice terms |
| Authorised BACS Bureau Software | - | Included |
| FCA supplier onboarding assistance | - | Included |
Infrastructure
Isolation, redundancy and proactive operations for payments and bank validation.
Traffic routes through endpoints isolated from standard service load.
Deployed across multiple UK regions with automatic health-based failover.
Continuous checks with instant ops alerts to resolve issues early.
Redundancy
Triple-layer protection for mission-critical resilience.
Alongside automatic multi-region failover, you receive a separate backup DNS endpoint for manual switchover if both primary and automatic failover paths fail - an extremely rare last-resort control.
Main API path with built-in automatic failover between UK datacentres.
If the primary path fails, traffic routes to the secondary path in sub-seconds.
Manual switchover endpoint for the improbable dual-failure scenario.
Only if both the primary endpoint and automatic failover fail simultaneously. Our monitoring team notifies you immediately if that scenario ever occurs.
Primary endpoint → automatic failover → manual backup endpoint = 100% uptime guarantee.
Pricing
100% uptime on modulus checking. Authorised BACS bureau software included, plus priority operations.
Flexible month-to-month add-on
per month
10x monthly - effectively 2 months free
£1,188 +VAT
per year (paid in advance)
Equivalent to £82.50 +VAT / month
The 100% uptime guarantee is backed by real service credits - from 10% to 100% depending on severity - covering both the SLA subscription and monthly usage. Measured monthly, applied automatically to the next invoice. Full tiers are in our Terms of Service.
Included: Modulus Checking and Authorised BACS Bureau Software. Not included: EISCD extracts remain on standard terms.
As part of this service we also provide assistance to support supplier onboarding for FCA-approved organisations.
BACS bureau
Example pricing
Who it is for
Built for organisations where bank validation reliability is non-negotiable.
Banks, building societies and payment processors needing absolute reliability.
Teams processing thousands of validations daily where downtime costs money.
Applications where outages hit customer experience or revenue immediately.
FCA-approved and other regulated organisations needing contractual service levels and supplier onboarding support.
Volumes, BACS benefits, or enabling Enterprise SLA on your account.
Request a quote