Continuous monitoring · From 2p per mandate

BACS Bureau
automation

Knowing whether an account is open or closed is essential - and it must be checked regularly. Our BACS Bureau continually monitors mandates, validates accounts with CoP, alerts you on status changes, and can re-onboard accounts automatically.

Want to see it in action? View the BACS Bureau Demo with screenshots and a detailed walkthrough.

Calculate your price Request demo
Why it matters

Monitor if an account is open or closed - continuously

For any business that relies on Direct Debits or Direct Credits, knowing whether bank accounts remain open and valid is essential. That check cannot be a one-off - it needs to be done regularly. That is where our BACS Bureau comes in.

Open or closed status

Closed, transferred, or invalid accounts drive failed payments and operational cost. Continuous monitoring keeps account status current before the next cycle runs.

Mandatory for regulated UK businesses

It is now becoming mandatory for regulated businesses in the UK to continually monitor and validate bank account details - not just check them once at onboarding.

CoP keeps accounts valid

Alongside mandate monitoring, we can continually check using Confirmation of Payee (CoP) so names and account details remain matched and valid over time.

Linked to our BACS Bureau

When an account status changes, our system is updated immediately and we can alert our clients at once. Not only that - we can also run full BACS submissions and re-onboard accounts automatically.

  • Immediate system update on status change
  • Client alerts before the next payment cycle
  • Full automated BACS submission
  • Automatic re-onboarding of accounts
Before & after

From reactive chasing to continuous control

Replace one-off checks and manual bureau work with continuous mandate monitoring, CoP validation, and reliable automation.

Without continuous monitoring

  • One-off checks at onboarding only
  • Closed accounts discovered after failure
  • Stale bank details and name mismatches
  • Hours on manual file creation
  • Missed submission deadlines
  • Constant manual monitoring needed
Reactive, high-risk, labour intensive

With BACS Bureau automation

  • Continuous mandate & account monitoring
  • Ongoing CoP checks to keep details valid
  • Instant alerts when status changes
  • Automated file generation & submission
  • Automatic re-onboarding of accounts
  • Automatic report processing
Continuous validation & hands-free processing
95%
Error Reduction
80%
Time Saved
100%
Automated
£1000s
Annual Savings
Capabilities

Continuous monitoring + full automation

Keep bank accounts valid, get alerted on status changes, and automate submissions and re-onboarding

Continuous mandate monitoring

We continually monitor mandates and account status so open/closed changes are caught before they disrupt payments.

Ongoing CoP validation

Confirmation of Payee checks keep bank account details valid over time - not only at first onboarding.

Instant status alerts

When an account status changes, the system updates immediately and can alert your team or clients at once.

Full automated submission

Generate and submit BACS files via API or secure transfer - full submission without manual portal work.

Automatic re-onboarding

Re-onboard accounts automatically when status changes require fresh mandates or compliance checks.

Fully approved bureau

Directly approved by BACS for Direct Debits and Direct Credits, with continuous validation built in.

Special Launch Offer

We'll cover the cost of our BACS service

Sign up for our BACS Bureau and start automating with nothing holding you back — even if you are still under contract elsewhere.

New to BACS Bureau?

If you sign up for our BACS Bureau, we will cover the cost of our BACS service so you can benefit from automation from day one.

Already under contract?

If you are under contract with an existing BACS bureau or service, we will cover the cost of the mandate automation until your existing agreement ends, or to cover any notice period you need to give.

That means there is nothing stopping you from benefiting from automating these processes now.

Please call to discuss this offer with our sales team and to see if you qualify for this unique offer.

Call +44 (0)20 4577 0019 Contact sales

Subject to qualification. Terms and availability may vary — our sales team will confirm eligibility.

Calculate your monthly cost

Set your volumes - we’ll estimate credits and price automatically

Active mandates / month

Min. 1,000 · volume lowers the rate

1,000
1,000 50,000+

New / re-onboarded mandates / month

Includes KYC workflow (PAF, CoP, email & mobile)

100
0 1,000+
BACS transactions are free Collections and payments against active mandates have no transaction fee.
0 0

Buy credits for

2.0p / credit · valid 12 months

1 month
1 month 12 months
Jul-Sep 2026

Summer setup offer

Full bureau onboarding & configuration - limited-time price for new BACS Bureau customers.

was £495 + VAT
£249
SAVE £246

Existing eSortcode customers:
setup FREE

Claim offer
Learn more

Everything else, without the endless scroll

Pricing detail, how it works, bureau integration, and DDMS - open a tab when you need it.

Pricing Explained

Why We Price by Mandate

Our service continually monitors every mandate and can continually validate bank details with CoP so accounts stay open, matched, and valid. When status changes, the system updates immediately, we can alert you, and we can run full submission and automatic re-onboarding.

Active Mandates

Continuous open/closed monitoring and automated management of mandate status - ensuring accounts remain valid without manual oversight.

New/Re-onboarding Mandates

Full KYC checks as mandated by BACS - PAF, CoP, email & mobile - plus automatic re-onboarding when accounts need to be set up again.

Complete Automation

We do it all - continuous open/closed monitoring, CoP validation, client alerts, full BACS submission, and automatic re-onboarding. All at an affordable and realistic price.

Remember: Transactions against active mandates are completely FREE. You only pay for continuous monitoring, mandate management, and the compliance checks that keep bank details valid.

Next step

Ready to start automating?

Talk to us about bureau onboarding - or explore the demo first.

Request demo Contact sales

Prefer a walkthrough? View the BACS Bureau Demo